After-Sales Support

Talk directly with local experts who keep your machines running and your business moving. Our team delivers fast, person-to-person support, genuine parts, and reliable warranty service—all focused on maximizing uptime and getting your customers back to normal operations without delay. 

Merlo components and parts offer consistent performance over time and compatibility with every Merlo telehandler, attachment, or machine. Our local domestic parts warehouse has a large, ready-to-ship inventory, so machines spend less time on your lot and more time on the job.

Thanks to our Dealer Partner Network and our U.S.-based parts distribution center, American customers can rely on constant support and certified Merlo spare parts.

Merlo America is proud to offer one of the best standard warranties on the market at 2 years/2,000 hours for most machine models.

Our dedicated Warranty Specialist ensures customers and Dealer Partners have clarity and quick resolutions.

Merlo builds machines that last for generations when well cared for. Yet we also know that everything mechanical will break at some point. Merlo America has a dedicated service and support team to ensure that when those moments happen, our Dealer Partners and our customers have what they need to get operational again.