After-Sales Support

Our expert team is here to solve service issues and maximize machine uptime so your customers can get back to normal operations as quickly as possible. We are here to help you Elevate Your Operations with genuine Merlo parts, Warranty support and after-sales support.

Merlo components and parts offer consistent performance over time and compatibility with every Merlo telehandler or machine. Our domestic parts warehouse has a large, ready-to-ship inventory, so machines spend less time on your lot and more time on the job.

Thanks to our Dealer Partner Network and our U.S.-based parts distribution center, American customers can rely on constant support and certified Merlo spare parts.

These partnerships ensure customers experience better machine uptime and expert product support.

Merlo America is proud to offer one of the best standard warranties on the market at 2 years/2,000 hours for most machine models.

Our dedicated Warranty Specialist ensures customers and Dealer Partners have clarity and quick resolutions when needed.

Merlo builds machines that last for generations when well cared for. Yet we also know that everything mechanical will break at some point. Merlo America has a dedicated service and support team to ensure that when those moments happen, our Dealer Partners and our customers have what they need to get operational again.