Global Customer Support

Customer satisfaction and the trust that you place in our machines are our most important goal.
The Merlo Group supports its customers right from the start, thanks to after-sales service and a wide range of original spare parts.

Merlo Training and Research Centre

Merlo Training and Research Centre (CFRM)
The Merlo Training and Research Centre (CFRM) is the Merlo Group's excellence hub dedicated to training highly qualified operators and updating their skills. 
Founded in 2005, the CFRM demonstrates how the Merlo Group is attentive to operator safety during working hours throughout the professional cycle, from operator training to the design of safety systems with high-quality standards on the machines. 
Thanks to the CFRM structure, Merlo customers can try Merlo Telescopic Handlers through “testing sessions” and experience the high-quality Merlo machines.

Merlo Mobility

Merlo telehandlers can take advantage of an exclusive technology to make their telescopic handlers even more intelligent and connected: the MerloMobility 4.0 connectivity system. Thanks to this technology, the operator can exploit the information detected by the machine in an integrated manner, optimising the operational monitoring of the machines in the various sectors of activity.

Merlo Finance

The purchase of a machine represents an important investment, whether it is made by a small company or a large one. 
Through our financial services, provided in partnership with the most important global credit institutions, we help you find the financial solution that best suits your needs.