Customer service

Customer satisfaction and the trust that you place in our machines are our most important goal.


Frequent Questions

    Our spare parts are sold by our sales network throughout Italy. You can find our authorised dealers by consulting our “Dealers” page.

Are you a dealer?

If you are already a Merlo dealer, log directly into our “SAV System” platform with your credentials.

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RMI Service

Do you need spare parts?

The RMI (Repair and Maintenance Information) area is the area dedicated to independent operators who wish to access Merlo’s maintenance and repair information.

Register for the programme