Customer service
An ally for your work: our support.
Genuine Merlo spare parts
Reliability, quality and operational continuity: genuine Merlo spare parts guarantee consistent performance over time and maximum compatibility with every telehandler.
Why choose genuine Merlo spare parts?
- In-house production: over 90% of components are designed and manufactured directly by Merlo, with total control over quality and reliability.
- Perfect compatibility: each spare part is developed to integrate 100% with your telehandler systems.
- Guaranteed safety: rigorous in-house testing ensures superior standards in terms of strength and durability.
- Value over time: the use of genuine spare parts reduces downtime, lowers maintenance costs and keeps the value of the vehicle high.
Fast and extensive logistics
To ensure business continuity, Merlo has developed an oversized and efficient logistics network with 5 international warehouses:
16.000
m² storage capacity
35.000
SKUs handled
1.400.000
pieces delivered per year
These numbers translate into spare parts being available quickly, even in emergency situations, so that downtime is kept to a minimum.
The strength of the Merlo network
Thanks to the authorised service centres and the international spare part network, every customer can rely on constant support and on genuine and certified spare parts.
Rely on Merlo quality: the right spare parts, always available, wherever you need them.
FAQ
Frequent Questions
If you are looking for an operator manual for Merlo machines, please contact an official dealer. You can find your nearest official dealer by consulting our “Dealers” page.